Shipping conditions

At macarenabilbao.com we deliver all our products with MRW (sea) / ENVIALIA (plane) for Spain and Correos (Ordinary Mail) for Europe. In both cases, you can check the status of your order at all times introducing the tracking number we provide you by mail.

 

For any destination outside Europe, please contact info@macarenabilbao.com

 

Should you not receive your order in 30 working days time, or should you receive you order defective, we will send you a new parcel or a full refund.

 

Please note that we refund in Euros for the amount purchased, for foreign currencies your bank will determine your rate of exchange and macarenabilbao.com will not be responsible for local currency values.

 

Macarenabilbao.com is not responsible for VAT, duties, or other taxes the customer can incur upon delivery outside Spain.